Effective Date: 7/7/2025
Ephrata Solutions (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, store, and share your information.
1. Definitions
- Personal Data: Any information that can identify an individual, including but not limited to name, email address, IP address, phone number, or company details.
- Processing: Any operation performed on personal data including collection, use, storage, sharing, and deletion.
2. Information We Collect
We may collect the following types of information:
- Full name
- Company name
- Email address
- Phone number
- Website URL
- Services of interest
- Any other information voluntarily submitted through forms, chat, or email
3. How We Use Your Information
We use your data to:
- Deliver and improve our services
- Respond to inquiries
- Schedule appointments or consultations
- Send marketing communications (with opt-out option)
- Analyze traffic and usage for performance improvements
4. AI Tools and Automated Technologies
Our AI-based tools, including chatbots,AI receptionists, and agents may collect and process personal information to assist with lead generation and customer communication. You may request a human follow-up at any time.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Understand site traffic
- Retarget ads
- Analyze behavior
Cookies used may include:
- Essential cookies (site functionality)
- Analytics cookies (Google Analytics, Zapier, etc.)
- Advertising cookies
You may manage cookie preferences via your browser settings.
6. Data Retention
We retain personal data for a maximum of two years of inactivity or as long as necessary for legitimate business purposes unless required otherwise by law.
7. Security Measures
We implement industry-standard protections including:
- SSL/TLS encryption
- Firewalls
- Access controls
- Monitoring systems
In the event of a breach, we will notify affected users promptly.
8. Sharing of Information
We do not sell personal data. We may share it with:
- CRM platforms
- AI or marketing automation tools
- Email service providers
- Business partners under strict confidentiality
All third-party vendors are vetted for compliance and data protection.
9. Your Rights (U.S. Residents)
You have the right to:
- Access the personal data we hold about you
- Request deletion or correction
- Opt out of marketing emails
- Opt out of text messaging
- Request a copy of your data
To exercise any of these rights, contact us at 📧 support@ephratasolutions.com
10. Indemnity
You agree to indemnify and hold harmless Ephrata Solutions for any misuse of our website or services that results in harm to others or violates the law.
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⚠️ Disclaimer
Effective Date: 7/7/2025
The content provided by Ephrata Solutions (“we,” “us,” “our”) on this website is for general informational and educational purposes only. By accessing or using our Site and Services, you accept this Disclaimer in full.
1. No Professional or Legal Advice
All content, tools, and services—including SEO strategies, AI tools, marketing advice, and automation—are provided for informational purposes only. Nothing on this site should be interpreted as professional advice or a guarantee of outcomes.
2. No Guarantees of Results
Digital marketing and AI outcomes vary by industry, location, competition, and user behavior. We make no warranties or guarantees about specific outcomes, such as first-page rankings, revenue increases, or appointment conversion rates.
3. AI and Automated Solutions
Our AI-based solutions (including InstaCloser™, AI Chatbots, and Receptionists) use automation to engage leads and provide information. While these tools are designed to perform efficiently, we do not guarantee accuracy or human-like judgment. Clients are responsible for overseeing final communication.
4. Testimonials and Case Studies
Client results and testimonials reflect individual experiences and are not guarantees of future performance. Your success depends on multiple variables beyond our control.
5. Third-Party Links and Tools
This website may link to external platforms or include tools from third parties. We do not endorse or assume responsibility for any content, policies, or services provided by external vendors or platforms. We will not sell your data or personal information to Third-Parties.
6. Errors and Omissions
While we strive to ensure accuracy, this website may contain errors or omissions. We reserve the right to correct any information at any time without prior notice.
7. Limitation of Liability
Ephrata Solutions shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use—or inability to use—our site, services, or tools.
8. Changes to This Disclaimer
We may revise this Disclaimer periodically. Changes will be effective upon posting with a revised date.
9. Contact Us
If you have questions about this Disclaimer, contact:
📧 support@ephratasolutions.com
📞 (252) 404-2167
🌐 www.ephratasolutions.com